To buy Smartware/Perma-Life cookware is an investment in the finest cookware and kitchen accessories available. To this end, our customer service support staff is ready to provide the very best in service to you, our valued customer. Our goal is to ensure your highest level of satisfaction. Our cooking system is not just excellence in cookware but a healthy, nutritious way of life. We are here to help you achieve this goal.

If you have questions about you cookware, please consult the Care and Use of this web site. If you need replacement parts, please consult Customer Service whose contact is provided hereunder.

If you think any of our products needs professional service, please contact our Customer Service at the address and phone number below with a detailed description of your utensils and your questions.

Customer Services

Partners for Health and Home, Corp.
4160 Wilshire Blvd. 2nd FL.
Los Angeles , CA 90010 USA
(888) 600-8000

E-mail: support@partnersus.com

Should you have to send your cookware for service from within the United States , you may expect it to take no more than seven days for us to receive your utensil, only three days for us to service it, and another five days for return transit.